Where Do You Serve?

We’re based in Los Angeles and available throughout Southern California for private events, brand activations, and creative collaborations. Our cart was designed to travel easily across LA, Malibu, Santa Ynez, and surrounding regions. We’re also open to select destination events. If your location is beyond our usual range, reach out and we’ll explore the details together.

Please ensure your space can comfortably fit the cart including entryways, gates, and doorways. While the cart can be disassembled, we don’t offer that option as part of standard setup. Once we confirm fit, our team handles everything from delivery and styling to service and cleanup.

What Should We Know Before We Book?

Each event is tailored to your space, story, and guests. To keep things seamless, here’s what to expect when booking: A 50% retainer secures your date, with the remaining balance due one week before your event. We’ll confirm your final guest count 10 days prior to service.

Our cart requires a flat, accessible surface for setup. Power is not required for short service windows, as we provide our own portable power banks. If power is available on site, we prefer to connect to it it’s used only for refrigeration or lighting when needed.

We recommend booking three to four weeks in advance whenever possible the sooner the better to allow time for planning and any fun customizations. That said, we often accommodate short-notice bookings based on availability. For very quick turnarounds, we may have limited options for custom menu development or branded details, additional fees may apply for rush coordination or production.

For outdoor events, we provide light canopy coverage, but additional tenting may be needed for direct sun or heavy weather. Once your date is confirmed, we’ll walk you through menu selection, customization, and logistics so everything feels effortless on the day of your event.

How Customizable Is the Experience?

Completely! Every Art of Roam event is designed to feel personal, balanced, and reflective of your aesthetic. You can choose from our signature beverages or work with us to develop something new for your event. We also offer branded and visual enhancements like custom menu cards, signage, cart wrapping, or drink sleeves. For larger creative projects and brand activations, we love collaborating on custom flavor development, naming, and cart styling. Whatever you choose, we make sure it feels beautifully aligned with your story.

What’s Included in Your Menu?

Our menu is intentionally minimal and built around balance and flavor.
Every service includes a curated selection of draft beverages — such as coffee, matcha, tonics, or elixirs plus one or two seasonal specialties. Signature house syrups, alternative milks, and light sweeteners are included.
Custom or event-specific drinks can be developed as add-ons through our Add-on’s menu.

Do You Serve Decaf or Offer Alternative Milks?

We can absolutely accommodate dietary preferences and alternative milk options. Our standard selections include oat, almond, whole, and pistachio milk, we also sometimes rotate in cashew milk as well all are chosen for their clean ingredients and balanced flavor in coffee and matcha. Decaf coffee or other specialty options can be added upon request for an additional cost.
If you have specific preferences or guests with allergies, let us know during booking so we can prepare accordingly.

Do You Provide Cups and Serviceware?

Yes. All beverages are served in compostable cups that align with our eco-conscious standards. Our standard 9 oz and 12 oz clear PLA cups are minimal, refined, and designed to complement our setup. Each service includes compostable napkins.

For elevated events, we also offer premium disposable cupware thicker, design-forward options with the look and feel of glass. These are ideal for brand activations, weddings, or experiences that call for a more polished presentation while remaining fully single-use and recyclable or compostable.

Custom branding options are also available, including stickers, labels, or sleeves. If you prefer to use your own branded glassware, we can confirm sizing and compatibility with our draft lines before your event.

Do You Offer Bottled Beverages?

Yes. Our tonic’s, elixirs and select draft beverages can also be served in bottles or cans for event service.

Bottled options are ideal for brand activations, weddings, or events that include grab-and-go service, gifting, or styled displays. We offer several formats from sleek glass bottles to aluminum cans depending on your aesthetic and needs.

All bottled and canned options are prepared fresh for each event and are available through our add-on’s  menu. We do not currently ship beverages; all orders are for on-site event service only.

Who Will Be Serving at My Event?

Our team is small, creative, and detail-driven. Each event is staffed by trained Art of Roam attendants — professionals who understand both service and storytelling. We can’t guarantee specific personnel for every booking, but everyone on our team shares the same standard: grounded, professional, and genuinely passionate about the craft of hospitality.

Do You Have Power Requirements?

For most events, no external power is required. Our cart is self-sufficient and operates on our own portable power banks for short service windows. If power is available on-site, we prefer to connect to it for refrigeration or lighting.
For extended activations or larger builds that include espresso equipment or additional draft lines, we’ll confirm power needs during your planning call and outline all requirements in your event proposal.

What Is Your Cancellation Policy?

Cancellation
If the Client needs to cancel the event, Client must provide written notice to Caterer to effect cancellation. Client understands that upon entering into this Contract, Caterer is committing time and perishable resources to this Event and thus cancellation would result in lost income and lost business opportunities in an amount hard to precisely calculate. Therefore, the following cancellation limitations will apply.

For events canceled 15+ days prior to service, a full refund will be issued.

• For events canceled 8-14 days prior to service, we will refund 50% of the deposit amount.

• For events canceled 1-7 days prior to service, unfortunately no refund will be given. This bums us out, but for events canceled on late notice like this, we’ve already staffed your event, ordered all your product, and deployed our admin team to finalize all logistics and important details. That being said, this amount can be credited toward a future event!

*Please note, if we’ve already ordered items like custom branding that is non-returnable and non-refundable for us, you will still be charged for those items. 

Rescheduling

Under most circumstances, we’re happy to offer flexible rescheduling. 

However, due to the deadlines we have with the vendors who provide us with coffee, pastries, custom branding, and other products, we must maintain the following limits on rescheduling:

For single day events, we will reschedule with as little as 72 hours’ notice. Unfortunately, we can’t reschedule single day events with less than 72 hours’ notice and you will be charged for the full event service. 

For multi-day events, we will reschedule with as little as 7-day notice. Unfortunately, we can’t reschedule multi-day events with less than 7 days’ notice and you will be charged for the full event service. 

Re-scheduling is dependent on Caterer having availability on the requested date.

Still Have Questions?

We’d love to help. Whether you’re wondering about sourcing, menu customization, or creative partnerships, you can reach us anytime at hello@theartofroam.com or through our Book Now form. We respond personally to every inquiry and love collaborating with people who care about craft, design, and experience as much as we do.